How do you make the most of your time in Florence? How many days do you need to see the historic sights and enjoy Rome? How do you get from Rome to the Amalfi Coast in just one day? Travel by car, rail, or personal driver? And when you get there, will you prefer a hotel, small inn, a city apartment or a villa for your accommodations?
Based on your consultation, Ginger creates your dream itinerary, books overnight accommodations and transportation and suggests activities for your time in each location. You’ll receive a visual itinerary/ calendar along with many location-specific tips and advice...and much more.
This service is perfect for first time visitors and seasoned Italy travelers alike. The customization is uniquely yours.
Terms and Conditions of Travel Service:
Travel Service Fees are non-refundable.
Travel Insurance is highly recommended and responsibility of the client.
The Designing and Planning Phase supports the traveler in setting the calendar and dates. It includes recommending scheduled activities, tours, classes & transportation and sets the flow of the trip. Your Italian Travel Specialist will provide up to 2 working calendar revisions to assist in setting the best calendar for your travel. Additional changes will be charged at the rate of $75 per calendar revision.
The Securing Phase includes recommendation and booking of lodging, collecting deposits, scheduling activities, transportation, tours, cooking classes, and museum reservations. By hiring Designing Italy LLC you agree booking communications will be between properties/owners and DILLC on your behalf. We do not use 3rd party booking sites i.e. booking.com etc… For Villa and/or Apartment Rentals, 1 – 3 properties will be presented based on availability and meeting the majority of criteria. There is a 10% fee on base rental fee for additional coordination and support for rentals.
The Securing Phase is time sensitive for lodging and needs timely communication between you and your travel specialist. Availability can change within 24 – 48 hours for most properties. You are requested to respond quickly and within 24 – 48 hours during this process. If rechecking hotels for availability is required due to client not responding in a timely manner and/or your criteria changes and the hotel research needs to be redone an hourly charge of $75/hour will apply. Some deposits and payments will require a personal check, which will be detailed with the request the payment be sent in a timely manner. Any credit card charges will be detailed and pre-approved by you.
All communications will be sent via email to include travel documents, vouchers, train tickets, and any other support material to the primary contact. It is the responsibility of the client to print and retain this documentation for travel purposes. It is also the responsibility of the client to review all documentation and dates.
DOCUMENTATION: U.S. citizens travelling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at http://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are travelling to and find out the entry requirements for non-U.S. citizens.
It is the responsibility of the traveler to notify Designing Italy of any changes to flights OR credit card information. If changes require rebooking of any services, contacting vendors for updated information a change fee may apply.
If you need to cancel your trip either prior to or during your trip, or make changes to any plans previously approved by you, a cancellation/change fee of $75/hour with a one-hour minimum will be charged.
Deposits on confirmed bookings to include lodging, tours or arranged transfers or activities will be forfeited upon cancellation. Cancellation Terms for all vendors will also apply to confirmed bookings.
Adding or deleting travelers that require changes after booking has been completed (i.e. lodging, tours, transfers, events etc…) will be charged at the rate of $75/hour with a one hour minimum. Change fees from vendors may also apply.
Concierge Service & Support While in Italy:
Designing Italy fees include the designing of your calendar and itinerary and presenting and booking requested services and transfers and tour along with a Pre-trip call to answer any last minute questions. The service fees for pre-trip planning do not include support while in Italy or airline changes due to weather, missed connections etc… In the unlikely event you need support it can be provided at the rate of $75/hour with a one-hour minimum during office hours of 9-5PM Monday – Friday or $150/hour for after hours or weekends. If support is needed and your specialist is available to assist you “in the moment” the hourly fee will apply.
This includes text messages asking for assistance or answering questions while in Italy.
If you wish to have dinner / lunch reservations made a concierge service fee of $100 will apply.
Travel Note: If the credit card(s) you have provided expire or are closed due to fraud or other reasons please contact your travel specialist at your earliest convenience with the changes.